ORNG - Merchandise & Memorabilia
for Artists & Labels

by DNLD

Welcome to ORNG

Lets get started! If you have any questions that are beyond the scope of our knowledge base, please feel free to contact us for support. This KB is for ORNG vendors.

Introduction

ORNG is a platform for Merchandise & Memorabilia. Vendors sell physical and digital products, in tandem with gratis downloads at DNLD. It allows the vendor to sell on ORNG and offer ads on DNLD at the same time. ORNG is a non-exclusive, member system of artists and labels. Vendors will find their dashboards clean, responsive and user-friendly. Content providers and creators manage stock from their dashboard. From adding product, shipping, sales, payment and more. It is secure, and optimized for fast product launch.

Benefits are:
  • 72 hour max payout
  • Internal messaging system
  • Video upload
  • Audio player embed
  • Quote/bid system
  • PayPal Account Payout
Key Features:
  • Drag & Drop, multi cover upload
  • Receive Quote (Price) Requests
  • Live Preview (secondary host)
  • Product based Seo Optimization
  • SEO-Friendly URL
  • Customer product reviews
  • Personalized settings for shipping
  • Selling Physical Products
  • Selling Digital Products
  • Selling License Keys
  • Bidding System
  • Classified Ads (Adding a product or service as an ordinary listing)
  • Html product description (embeds allowed)
  • Multilingual System
  • Payments via PayPal, and PayLater/li>
  • Accept Payments via Bank Transfer (Offline payment)
  • Cash on Delivery
  • Guest Checkout
  • Up to date payment status
  • Completed sales monitoring
  • Earnings statement
  • Payouts
  • Low commission
  • Payment history
  • Report Abuse for Comments and Reviews
  • Email Notifications
  • Clear Commission Rate
  • Access comments and reviews
  • Vendor product based Rss
  • Vendor shop location & map
  • Bulk Product Upload
  • Get Products featured (Price & Position at DNLD & ORNG)
  • Pending Products
  • Draft or Hide Products
  • Sell books, artwork, clothing or gifts
  • Generate internal SKU
  • Add a preview URL
  • Size variations for clothing

Files

ORNG stores your artwork on our secure server. We discourage uploading Audio Preview (MP3 or WAV preview audio). If you need to, please upload snips, under 30 seconds for security reasons. Best practice is 1 full track, a lead single that will nestle under the cover. We don't want to invite scrapers. ORNG does encourage video files, but they will replace your main cover. Vendors can also embed audio and video from any service.

Getting Started

Dashboard

Once you confirm your email and login to the site, you can update your information from the drop down menu in the top-right corner of the dashboard. Next to your name chosen at registration. Under update profile > settings! A quick link menu will replace the standard drop down menu profile.

Option 1: Quick Link Menu (overview)

Dashboard
Profile
Orders
Quote request
Messages
Settings
Logout
Option 2: Profile (overview)
Your Product
Wishlist (other product)
Followers
Following
Reviews
Product Search
Option 3: Dashboard Navigation (menu)
Dashboard (home)
Add Product
Bulk Product Upload
Products > Pending > Hidden > Expired > Sold > Draft
Sales > Active > Complete
Earnings > Payouts > Withdraw > Payout history > Set Payout Account
Quote Requests
Payment History > Membership Payments > Promotion Payments
Comments > Reviews Settings > Shop Settings > Shipping Settings

**Best practice: Fill in all shipping information first, under settings.You will also need to accept your membership to continue to add product

Membership
Add Product > Choose a membership



*By selecting a membership, and uploading content, you enter agreement with ORNG. Please refer to Terms & Conditions.



Add Product
Images



Select category



Input details


*Embed players here and SEO details.



Input stock count & SKU



*Generate a SKU if you do not have a barcode.



Set selling price



*ORNG commission will be automatically generated.



Audio links (optional)



***We discourage uploading Audio Preview (MP3 or WAV preview audio). If you need to, please upload snips, under 30 seconds for security reasons. Best practice is 1 full track, a lead single that will nestle under the cover. ORNG does encourage video files, but video will replace your main cover.



Variations & Shipping



*Input your garment size variables. For shipping, please configure first under SETTINGS > SHIPPING SETTINGS.



IN-DEPTH

Previous details should get you up and running. If you run into any issues, contact support or check below, for in-depth information.

Quick Start

  Accessing Shop Dashboard: After registration and email confirmation, you will be redirected to the ORNG home page. Login with your email and password. After login, you will see your username in the navigation, click your username and click "Dashboard" link on the dropdown menu.



  Updating Profile Information: Go to the main navigation, click your username and click "Settings" link on the dropdown menu. In this page you can edit your Email Address, Username, Slug and you can add some text about yourself.

  Changing Password: Go to the main navigation, click your username and click "Settings" link on the dropdown menu. Then click "Change Password" tab. Fill in the form and change you password.

  Updating Contact Information: Go to the main navigation, click your username and click "Settings" link on the dropdown menu. Then click "Contact Informations" tab. Fill in the form and update your location information.

  Adding Social Links to Your Profile: Go to the main navigation, click your username and click "Settings" link on the dropdown menu. Then click "Social Media" tab. Fill in the form and update your social links.

   Adding Product : Click "Sell Now" button that in the main navigation, then fill in the form and click Submit button. Then select your Pricing plan and add your product.

Orders

You can see and manage orders from this section.

Orders: Go to "Orders" section from navigation and click Orders link.
  • View Details: You can view all order details by select this option.
  • Completed/Processing: You can change order status by selecting these options.
  • Payment Received/Payment Not Received: You can change order payment status by selecting these options.
  • Delete: You can delete an order with this option.
Transactions: Go to "Orders" section from navigation and click Transactions link. You can see payment transactions from this section.

Bank Transfers Notifications: Go to "Orders" section from navigation and click Bank Transfers Notifications link. Buyers can report their Bank Payments from order details page. You can see these reports and you can approve & decline these requests from this section.

Invoices: Go to "Orders" section from navigation and click Invoices link. You can see all created invoices from this section.

Digital Sales

You can see all digital sales from this page. If you delete a digital sale, it will be deleted from buyers downloads page.

Earnings

Earnings: Go to "Earnings" section from navigation and click Earnings link. You can see seller earnings from this section.

Seller Balances: Go to "Earnings" section from navigation and click Seller Balances link. You can see balance and number of total sales of all sellers from this section. You can edit number of sales and balances by selecting edit option.

Payouts

Withdraw Money: Go to "Payouts" section from navigation and click Withdraw Money. A request will be sent to ORNG staff for the amount. Once approved your payment will be made.

Payout: All "Payouts" are stored in the 'Payouts' section. Note: Sellers can withdraw their money by adding a payout request. Payout amount will be decreased from seller balance.

Set Payout Account: Go to "Set Payouts Account" section. Set your preferred payout method.

Products

You can manage products from this section.

Products: You can see approved products from this page.
Special Offers: You can see special discounted products in this section.
Promoted Products: You can see approved promoted products from this page.
Pending Products: You can see pending products (waiting for approval) from this page.
Hidden Products: You can see hidden products from this page.
Expired Products: If the membership plan you purchased expires and you do not renew the plan within 3 days, the products will be added here.
Sold Products: You can see sold products from this page.
Drafts: You can see drafts from this page.
Deleted Products: You can see deleted products from this page.

Bulk Product Upload

You can upload your products from this section with a CSV file.

Field Description
title Data Type: Text
Required
Example: Modern grey couch and pillows
slug Data Type: Text
Optional (If you leave it empty, it will be generated automatically.)
Example: modern-grey-couch-and-pillows
sku Data Type: Text
Optional
Example: MD-GR-6898
category_id Data Type: Number
Required
Example: 1
price Data Type: Decimal/Number
Required
Example 1: 50
Example 2: 45.90
Example 3: 3456.25
discount_rate Data Type: Number
Optional
Example: 10
vat_rate Data Type: Number
Optional
Example: 8
stock Data Type: Number
Required
Example: 100
description Data Type: Text
Optional
Example: It is a nice and comfortable couch...
image_url Data Type: Text
Optional
Example 1:
https://upload.wikimedia.org/wikipedia/commons/7/70/Labrador-sea-paamiut.jpg

Example 2:
https://upload.wikimedia.org/wikipedia/commons/7/70/Labrador-sea-paamiut.jpg,
https://upload.wikimedia.org/wikipedia/commons/thumb/4/42/Shaqi_jrvej.jpg/1600px-Shaqi_jrvej.jpg

**You can add multiple image links by placing commas between them.

Quote Requests

You can see all quote requests that sent to you from this section.

Reviews

You can see all reviews that users added from this section. If you want to delete a review, you can select "Delete" option by clicking "Select an option" button.

Comments

Only approved comments will be published in the site. If you want to disable this system and publish directly all the comments, you can disable this system from "Preferences" section in the Admin panel.

Pending Comments

You can see and approve the pending comments from this section.

Approved Comments

You can see and delete the approved comments from this section.

Abuse Reports

ORNG has a system for reporting malicious or abusive content. Site members can report a product, seller, comment and review. Site management can see these contents on this section and these reported contents can be seen and deleted.